AI search on Shopware 6.6 for an electronics retailer: 60% better relevance on staging
We replaced native Shopware search with a custom Vertex AI Search for Retail plugin, with fast autocomplete, AI ranking and personalized recommendations. Validated on staging: 60% better relevance.
The Challenge
Native Shopware search could not deliver the autocomplete speed, ranking relevance and personalized discovery that a large, fast-moving catalogue demands. A leading German electronics retailer runs exactly that kind of catalogue on a high-traffic Shopware 6.6 storefront. It needed AI-driven on-site search that fit into the existing storefront.
The Approach
We built a custom Shopware 6.6 plugin that integrates Google Cloud Vertex AI Search for Retail across the storefront: base search and result rendering, autocomplete and quick search, filtering, sorting and pagination. We added a pre-search panel with personalized recommendations, plus spell correction with query expansion. Facet logic shows only the filters that actually change the results, alongside a live total product count and per-sales-channel configuration. We worked on a dedicated staging environment with QA, in a weekly, feedback-driven cycle with the client.
The Results
Search relevance improved by 60%, validated with the client on staging. The core AI search is delivered and replaces native Shopware search with AI-driven ranking, personalized recommendations and impact-based faceting. The retailer now has AI search built into Shopware, configurable per sales channel.
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